Service Policy

At FOX HOME we are committed to place the best interests of our customers at the heart of our organization actions and of utmost importance.

We are committed to provide a quality, professional and experiential service while striving for the optimal solution to our customers' needs and full satisfaction.

We are committed to providing:
• Customer Satisfaction - We will give each customer personal attention, be attentive to their needs, and will work to provide a professional and unique solution quickly and efficiently.
• Uncompromising Quality - Fox Home's products are manufactured by some of the best manufacturers in the world and arrive in stores only after going through a strict quality control process.
• A wide and innovative range of products at fair prices - We are constantly renewing our products and collections in order to best fit our wide customers' needs, expectations and budgets.
• Professionalism - We constantly provide professional and up-to-date tools to our service teams through ongoing training, so they will be able to provide our customers with a unique, tailor-made shopping experience.

We strive for constant improvement each and every day and for excellence in the quality of the service